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Analyze Sentiment of Customer Using AI

Leveraging AI on Zendesk/HubSpot to Prioritize Tickets and Identify the Core Reasons Behind Customer Dissatisfaction.

Categorizing and data extraction are Generative AI's specialties. Leave your repetitive tasks to AI and focus on what matters most—your customers. It will save your team's resources tremendously and improve customer satisfaction!

This post showcases one of use cases of AI in customer support: analyzing customer sentiment using AI.

Analyze Sentiment on Zendesk 1

Analyze Sentiment on Zendesk 2

Building Your Sentiment Analyzer: A Quick Guide

  1. Create an AI that works for you using your favorite tools, such as OpenAI or Anthropic Claude. Don’t worry. PlugBear helps you create one in 10 minutes without any coding.
  2. Connect your AI analyzer to tools like Zendesk or HubSpot via PlugBear's no-code integration.
  3. Let your AI comprehensively assist your team with customer support.

By integrating custom AI analyzer into your customer support ecosystem, you not only enhance response efficiency but also significantly improve the accuracy and personalization of each customer interaction.

Dive into the future of customer support—deploy custom AI bots in your communication platforms and witness a transformative change in how customer queries are handled.

Get Started with Custom AI for Customer Research

Learn more about implementing custom AI bots for superior customer support. Click below to explore options and begin your journey.

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